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GAF Senior Business Analyst in Parsippany, New Jersey

Come Build Your Career Under OUR Roof

Job Description:


We are seeking a Senior Business Analyst with CRM/Salesforce experience that will have responsibility for eliciting business needs, specifying user stories/use cases, modeling processes, evaluating system impacts, performing detailed analysis, prioritizing business requests, and partnering with the project team to ensure the successful delivery of new system capabilities, enhancements, and fixes in support of various GAF applications.


  • Responsible for analysis and documentation of business needs and systems impacts to ensure the successful delivery of various GAF applications

  • Responsible for completing assignments with the ability to work on 1-3 projects

  • Understanding the business needs and requests, identifying solutions, gathering information, and translating business needs into documented artifacts that are understandable to business and IT personnel alike

  • Responsible for documenting business requirements, user stories/acceptance criteria, use cases, workflow diagrams etc.

  • Work with the business users to analyze processes and system issues and turn them into actionable system changes that benefit the requesting party(s), improve efficiency in operations and overall performance

  • Collaborate with project team and business partners during project planning, incremental software delivery reviews, and User Acceptance testing to ensure the software has been implemented based on the specifications.


  • Very Strong Communication skills (verbal & written) (Perhaps: Ability to communicate effectively, verbally and in writing)

  • Strong Collaboration skills

  • Very Strong Customer Focus and client interface skills (Perhaps: Ability to interact with business users and focus on customer needs)

  • Strong Skills in Building Working Relationships

  • Strong Planning, Organizing & Follow-Up skills

  • Strong Attention to Detail

  • Time Management

  • Meeting facilitation

  • Strong Relationship Management skills – ability to interact well with all levels of management, quickly and effectively build credibility and relationships


  • Experience in SDLC and Agile/Scrum methodology, including: eliciting/documenting user stories/acceptance criteria, backlog management, and Sprint reviews.

  • Experience in Salesforce

  • Experience with CPQ, Vendavo is a plus.

  • Experience in data mapping.

  • Modeling experience (e.g., process flows, use cases, swim lane diagrams, AS-IS / TO-BE diagrams, mock-ups/wireframes)

  • Knowledge of Information Security Awareness

  • Understanding of web applications

  • Experience in Jira is a plus


  • Bachelor’s Degree in Computer Science, Information Systems, other related majors.

  • 10+ years of IT experience; preferably in enterprise Business-to-Business durableable goods, construction, or building materials manufacturing.

  • 8+ years’ experience in systems analysis and design with proven record of successful large scale project implementations

  • Certified Business Analysis Professional (CBAP) or similar certification is a plus.

  • Product Owner or Scrum Master certification is a plus.

  • Salesforce certification is a plus.

We are taking a responsible approach to creating environments that allow us to do what we do best – Protect what matters most.

As part of our commitment to health and safety, COVID-19 vaccines are required for all candidates and employees in this position. Proof of vaccination is required. Should you require accommodation for medical or religious needs, GAF will engage in an interactive process with you to determine if a reasonable accommodation can be provided in accordance with applicable state and federal law.

We believe our employees are our greatest resource. We offer competitive salary, benefits, 401k, and vacation packages for all full time permanent positions. We are proud to be an equal opportunity workplace and GAF, SGI, and Siplast are proud to be affirmative action employers. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you have a disability or special need that requires accommodation, please let us know. If applying for positions in the U.S., must be eligible to work in the U.S. without need for employer sponsored visa (work permit).

With 130+ years in the industry, GAF is the leading roofing manufacturer in North America. As a member of the Standard Industries family of companies, we are also part of the largest roofing and waterproofing business in the world.

Our communities help give our work meaning and the products we manufacture help protect what matters most. The shingles help to shelter the families living in the homes in our towns. The TPO helps protect what is under that hospital’s roof. In addition to quality products, we make sure they are installed by quality craftsmen and women. The full GAF portfolio of solutions is supported by an extensive national network of factory-certified contractors.

GAF continues to be the leader in quality and offers comprehensive warranty protection on its products and systems. Our success is driven by a commitment to empowering our people to deliver advanced quality and purposeful innovation and the desire to protect what matters most. ​