GAF Jobs

Job Description:

At GAF, we cover more than buildings. We cover each other. No matter what role, tenure, or track, under this roof you are empowered to be there for your teammates, your customers, and especially your community. Under this roof, we don’t back down from hard work– we support one another in pursuit of something bigger. We define the future while leading the present. And under this roof, we own our opportunities. Becoming the market leader only happens when everyone feels they have the opportunity, and the support, to thrive. We are GAF. And under this roof, we protect what matters most.

Summary

The Senior HR Specialist serves as the liaison to employees and managers in a shared services support environment and/or business location(s). Acts as a primary point of contact for employees to support, respond, handle, answer and action issues/questions regarding policies, procedures, and HR systems. The Senior HR Specialist will lead and manage projects associated with organizational and process redesign as well as program and policy improvements.

Essential Duties

Specific responsibilities include, but are not limited to:

• Resolve incoming HR transactions requests and inquiries through ServiceNow case management system relating to a variety of areas including but not limited to onboarding, benefits, leave and disability programs, reimbursement programs, unemployment, workers’ compensation, and offboarding

• Responsible for Tier 2 or 3 resolutions with backup support of Tier 1 cases from both general employee population as well as HR business partners and COEs

• Own a distinct portion of the Service Center Catalog such as onboarding, recruitment, offboarding, specific HR policies/programs, or HR Systems liaison (including ServiceNow administration support)

• Guide, support, maintain and administer HR programs, policies, and procedures

• Ensure implementation and utilization of policies, procedures, programs associated with staffing, payroll, compensation and benefits, employee development and training, along with HR information systems through clear communication campaigns Ensure that policies and procedures are followed and in compliance with applicable laws.

• Serve as an HRIS or application(s) “SuperUser” including but not limited to identification of system enhancements, upgrades, or implementations, HR systems training and change management for any system changes, data entry and new service buildout support HR functions and employees alike

• Recommend system enhancements for HR systems; participate in required implementations or upgrades.

• Conducts all virtual new hire orientations across sites and owns HQ orientation

• Provide response and support on a variety of HR related programs such as benefits, leave, disability programs, reimbursement programs, unemployment, workers’ compensation, etc.

• Managing and maintaining incoming and outgoing temporary employees across sites.

• Assist with the development of all process documentation and promotional material for the Service Center, as well as all legal and compliance posters

• Participate in HR functional work teams for process enhancement, service buildout and other project related work

• Perform other duties as assigned.

Under This Roof, We Require

• Bachelor Degree in HR or related field

• 5+ years of broad and progressive HR experience

• Previous experience working in shared services environments and HR technologies. Process improvement, data analytics, and development experience are required

• Proven experience managing multi-workstream and medium-to-large-scale projects

• Spanish a+ Ability to travel 15%

Under This Roof, We Also Value

• Knowledge and experience in technologies, tools, and applications, such as ADP products, WorkDay/HRIS systems, SAP. Particular emphasis required in working with formal case management systems such as Neocase, Service Now, SalesForce HR or Oracle products.

• Ability to clearly and concisely present information and respond to questions from employees, managers, clients, customers, and the general public

• Ability to analyze basic issues and determine appropriate solutions

• Ability to gather, synthesize and analyze data, draw conclusions and summarize recommendations

• Ability to use good judgment, problem solve and handle confidential information appropriately

• Strong customer-service orientation, be organized, flexible, detail-oriented, proactive, and maintain a high level of personal credibility.

• Excellent communication and PC skills in MS Office or Google products

• Ability to multitask and manage a fluctuating workload

How We Protect What Matters Most

• We offer a wide range of health insurance options that include medical, dental and vision for you and your family.

• Our Family-Building benefits support the many different journeys to fertility and parenthood.

• Our robust 401K plan includes an employer match contribution with your pre-tax and/or Roth contributions.

• Other exciting programs and perks are available to help employees achieve work-life balance, including (but not limited to) a wellness program, free financial coaching, referral program, and product rebates when purchased for an employee’s primary residence.

• Professional growth and development are very important to us! We offer internal training programs and courses, as well as a generous tuition reimbursement program.

• We put diversity and inclusion into action with our Employee Resource Groups, which unite employees based on common perspectives, identities, demographic factors, or out of a desire to be an ally.

GAF complies with federal, state, and local disability laws and makes reasonable accommodations for applicants and employees with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR Services at 833-HR-XPERT. ​

We believe our employees are our greatest resource. We offer competitive salary, benefits, 401k, and vacation packages for all full time permanent positions. We are proud to be an equal opportunity workplace and GAF, Standard Logistics, SGI, and Siplast are proud to be affirmative action employers. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you have a disability or special need that requires accommodation, please let us know. If applying for positions in the U.S., must be eligible to work in the U.S. without need for employer sponsored visa (work permit).

Privacy Policy (https://www.gaf.com/en-us/about-us/privacy-and-legal/privacy-policy) CA Privacy Applicant Notice (https://www.gaf.com/en-us/about-us/privacy-and-legal/applicant-privacy-notice)

With 130+ years in the industry, GAF is the leading roofing manufacturer in North America. As a member of the Standard Industries family of companies, we are also part of the largest roofing and waterproofing business in the world.

Our communities help give our work meaning and the products we manufacture help protect what matters most. The shingles help to shelter the families living in the homes in our towns. The TPO helps protect what is under that hospital’s roof. In addition to quality products, we make sure they are installed by quality craftsmen and women. The full GAF portfolio of solutions is supported by an extensive national network of factory-certified contractors.

GAF continues to be the leader in quality and offers comprehensive warranty protection on its products and systems. Our success is driven by a commitment to empowering our people to deliver advanced quality and purposeful innovation and the desire to protect what matters most. ​